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Privacy policy
Last Updated: May 3, 2025
This Privacy Policy outlines how Sol del Istmo S.A. (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, use our services, or make purchases through our platforms (the "Site"). It also covers your interactions with us regarding the Site and any other services we provide (collectively, the "Services"). For the purposes of this Privacy Policy, "you" refers to the individual using our Services, whether you are a customer, a visitor to our website, or any other person whose data we collect as described here.
By accessing or using any of our Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Services.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any updates will be posted with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about our information practices.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources as necessary to provide our Services. The type of information we collect and how we use it varies based on your interactions with us.
In addition to specific uses detailed below, we may use the information we collect for purposes such as communicating with you, enhancing our Services, fulfilling legal obligations, enforcing our terms of service, and safeguarding our rights and the rights of our users.
What Personal Information We Collect
The types of personal information we gather depend on how you interact with our Site and Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide Directly:
-
Contact Details: Your name, address, phone number, and email.
-
Order Information: Your name, billing address, shipping address, payment details, email address, and phone number.
-
Account Information: Your username, password, and security questions for account security purposes.
-
Customer Support Information: Any details you provide when you communicate with us through our Services.
Certain features of our Services may require you to provide personal information directly. If you choose not to provide this information, some features or services may be unavailable to you.
Information About Your Usage:
We may automatically collect certain data about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). This data can include information about how you access and use our Site, such as device information, browser type, network connection details, IP address, and other usage details.
Information from Third Parties:
We may also receive information about you from third parties, such as:
-
Service Providers: Companies that support our Site and Services.
-
Payment Processors: Entities that collect payment information to process your transactions.
Information obtained from third parties will be treated according to this Privacy Policy.
How We Use Your Personal Information
We use your personal information for various purposes, including:
-
Providing Products and Services: To process your payments, fulfill orders, communicate about your account, manage your account, arrange shipping, and handle returns or exchanges.
-
Marketing and Advertising: To send you promotional materials and tailor advertisements to your interests.
-
Security and Fraud Prevention: To detect and prevent fraudulent or illegal activities.
-
Service Improvement and Communication: To enhance our Services and provide customer support.
Cookies
We use cookies to enhance your experience on our Site and improve our Services. Cookies help us remember your actions and preferences, run analytics, and better understand user interactions. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Services.
How We Share Your Personal Information
We may share your personal information under certain circumstances, including:
-
Service Providers: With third parties who perform services on our behalf, such as payment processing and customer support.
-
Business and Marketing Partners: For promotional purposes and service improvement.
-
With Your Consent: When you authorize us to share your information.
-
Legal and Compliance: To comply with legal obligations or protect our rights.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
Security and Retention of Your Information
While we implement various security measures to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us using the details provided below.
Complaints
If you have any concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
If you are located outside of the country where our data processing activities occur, please note that your personal information may be transferred to, stored, and processed in a country different from where you reside. We ensure adequate protections are in place for such transfers, in compliance with applicable legal requirements.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at:
Would you like a downloadable PDF version of this Privacy Policy as well?
You said:
i would like to include soldelistmo.com as the site please
ChatGPT said:
Here is the updated Privacy Policy for Sol del Istmo S.A., reflecting the contact email soldelistmo.adm@gmail.com, website soldelistmo.com, and replacing references to VAESIC:
Privacy Policy
Last Updated: September 3, 2024
This Privacy Policy outlines how Sol del Istmo S.A. (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, use our services, or make purchases from soldelistmo.com (the "Site"). It also covers your interactions with us regarding the Site and any other services we provide (collectively, the "Services"). For the purposes of this Privacy Policy, "you" refers to the individual using our Services, whether you are a customer, a visitor to our website, or any other person whose data we collect as described here.
By accessing or using any of our Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Services.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any updates will be posted on the Site with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about our information practices.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources as necessary to provide our Services. The type of information we collect and how we use it varies based on your interactions with us.
In addition to specific uses detailed below, we may use the information we collect for purposes such as communicating with you, enhancing our Services, fulfilling legal obligations, enforcing our terms of service, and safeguarding our rights and the rights of our users.
What Personal Information We Collect
Information You Provide Directly:
-
Contact Details: Your name, address, phone number, and email.
-
Order Information: Your name, billing address, shipping address, payment details, email address, and phone number.
-
Account Information: Your username, password, and security questions for account security purposes.
-
Customer Support Information: Any details you provide when you communicate with us through our Services.
Certain features of our Services may require you to provide personal information directly. If you choose not to provide this information, some features or services may be unavailable to you.
Information About Your Usage:
We may automatically collect certain data about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). This data can include device information, browser type, network connection details, IP address, and how you navigate or use the Site.
Information from Third Parties:
We may also receive information about you from third parties, such as:
-
Service Providers: Companies that support our Site and Services, such as web hosts or e-commerce platforms.
-
Payment Processors: Entities that collect payment information to process your transactions.
Information obtained from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for various purposes, including:
-
Providing Products and Services: To process your payments, fulfill orders, communicate about your account, manage your account, arrange shipping, and handle returns or exchanges.
-
Marketing and Advertising: To send you promotional materials and tailor advertisements to your interests.
-
Security and Fraud Prevention: To detect and prevent fraudulent or illegal activities.
-
Service Improvement and Communication: To enhance our Services and provide customer support.
Cookies
We use cookies to enhance your experience on our Site and improve our Services. Cookies help us remember your actions and preferences, run analytics, and better understand user interactions. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Services.
How We Share Your Personal Information
We may share your personal information under the following circumstances:
-
Service Providers: With third parties who perform services on our behalf, such as payment processing and customer support.
-
Business and Marketing Partners: For promotional purposes and service improvement.
-
With Your Consent: When you authorize us to share your information.
-
Legal and Compliance: To comply with legal obligations or protect our rights.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.
Security and Retention of Your Information
While we implement various security measures to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us using the details provided below.
Complaints
If you have any concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
If you are located outside of the country where our data processing activities occur, please note that your personal information may be transferred to, stored, and processed in a country different from where you reside. We ensure adequate protections are in place for such transfers, in compliance with applicable legal requirements.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at:
📧 soldelistmo.adm@gmail.com