Shipping policy

Sol del Istmo S.A.

At Sol del Istmo S.A., we’re committed to ensuring your tanning essentials reach you quickly and safely. Please review our shipping policy for details about our delivery process.

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Delivery Area

We offer delivery throughout Panama, including Panama City and the interior. International shipping is also available via DHL.

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Processing Time

Orders are processed within 24 hours (excluding weekends and holidays) after you receive your order confirmation email. You’ll be notified again once your order has shipped.

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Shipping Rates and Delivery Estimates

Shipping fees will be calculated and displayed at checkout.

• Panama City: Delivery within 1–2 business days.

• Interior of Panama: Delivery within 2–3 business days.

• International Orders: Delivery times vary by destination. You may track your package via DHL using the tracking number provided.

Please note that estimated delivery times do not include weekends or holidays and may be subject to delays beyond our control.

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Order Tracking

Once your order ships, our team will contact you via WhatsApp with delivery and tracking details. For international orders, you’ll receive a DHL tracking number to monitor the progress of your shipment.

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Delivery Address

Please double-check your shipping address before placing your order. Sol del Istmo S.A. is not responsible for delivery issues or delays caused by incomplete or incorrect addresses.

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Delivery Issues

If your order hasn’t arrived within the expected timeframe or if you encounter any issues, don’t hesitate to reach out to us at:
📧 soldelistmo.adm@gmail.com